Describe a situation in which the nurse manager would use problem resolution in the workplace.

Read Chapter 8

1. Describe a situation in which the nurse manager would use problem resolution in the workplace. Describe a situation in which the nurse manager would use negotiation to resolve a conflict (or potential conflict) in the workplace.

2. Compare and contrast strategies for resolving a conflict, using first the informal negotiation method and then the formal negotiation method.

Save your time - order a paper!

Get your paper written from scratch within the tight deadline. Our service is a reliable solution to all your troubles. Place an order on any task and we will take care of it. You won’t have to worry about the quality and deadlines

Order Paper Now

3. Explore the American Nurses Association website for information on collective bargaining for nurses. Which states have nursing unions? Debate the issue of joining a union with another group of students.

4. PART 1: Log onto the website of your state nurses association and search for information on collective bargaining. Search for news articles, union websites, and other recent information on collective bargaining for nurses in your state. Is there a great deal of collective bargaining activity in your state? If not, why? If yes, what are the primary issues under discussion?

PART 2: Review the pros and cons of becoming part of a collective bargaining unit. If you were a full-time staff nurse, would you want to join a union? Why or why not?

Dealing With Problems and Conflicts

Chapter 8

Potential Conflict Generators

Competition between groups

Increased workload

Multiple role demands

Potential Conflict Generators (cont’d)

Threats to safety and security

Scarce resources

Cultural differences

Ethical conflicts

Invasion of personal space

Bullying

Often targets one individual

Is an attempt to exert power over another person

May have devastating effects on the individual and the team

Workplace Incivility

Displays of disrespect among staff and providers

Coworkers are the most common source

Moral Distress

Occurs when personal and professional ethics are violated

Conflict Resolution Myths

Win-lose-draw
Fixed pie myth
Devaluation reaction

Conflict Resolution

Problem resolution
Negotiating informally
Formal negotiation

Problem Resolution

Identify the problem or issue.
Generate possible solutions.
Evaluate suggested solutions.

Problem Resolution (cont’d)

Choose the best solution.
Implement the solution chosen.
Is the problem resolved?
If yes, end process; if not, repeat.

Negotiating an Agreement Informally

Scope the situation.
Set the stage.
Conduct the negotiation.
Agree on a resolution.

Conducting a Negotiation

Manage emotions.
Set ground rules.
Clarify the problem.
Make an opening move.
Continue the negotiations.
Agree on a resolution.

Collective Bargaining

Economic issues
Management issues
Practice issues

Pro: Collective Bargaining

Protects workers’ rights
Grievance procedures available
Higher pay
Empowering

Con: Collective Bargaining

Creates management-staff barrier
Adds rules and regulations
Drains manager’s time

Conclusion

Conflict is inevitable within large groups.
It is not necessarily a negative experience.
Growth may emerge from positive conflict management.

Do you need a similar assignment done for you from scratch? We have qualified writers to help you. We assure you an A+ quality paper that is free from plagiarism. Order now for an Amazing Discount!
Use Discount Code "Newclient" for a 15% Discount!

NB: We do not resell papers. Upon ordering, we do an original paper exclusively for you.

Describe a situation in which the nurse manager would use problem resolution in the workplace.

Save your time - order a paper!

PRONURSINGEXPERTS.COM

Quick Links

We Accept

Contact Us