LA 1: A Harvard SC expert claims that customer uncertainty is a given. Explain 3 ways how this uncertainty may be minimized. Refer to Instructor Insights and the videos / readings to support your ideas.

LA2: From the Obstacles video, select one of the 5 barriers discussed. To overcome that barrier what Supply Chain functional unit(s) identified in Instructor Insights do you need? Explain why and how they contribute. FYI: Bullets and tables can be very useful in organizing your response. Make words work hard!

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