Book: Jay Heizer and Barry Render. Operations Management, Flexible Edition. 10Edition.

Here is a link for the book:

Operations Management at McDonalds Instruction:

-What do you think Operations Management encompasses at McDonalds?

-(Think about the 10 Decision Areas for operations managers, as discussed in the book.)

-Think about it from the perspective of the company itself (ie, the whole company) and from the view of a single restaurant. Are they the same? Different?

-You can do research in general on Operation Management, but don’t do any specific research on McDonalds.

– Do this on your own, using just the thoughts in your head about McDonalds.

-Think about what we learned so far in Chapters 1&2.

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