Book: Jay Heizer and Barry Render. Operations Management, Flexible Edition. 10Edition.
Here is a link for the book:
Operations Management at McDonalds Instruction:
-What do you think Operations Management encompasses at McDonalds?
-(Think about the 10 Decision Areas for operations managers, as discussed in the book.)
-Think about it from the perspective of the company itself (ie, the whole company) and from the view of a single restaurant. Are they the same? Different?
-You can do research in general on Operation Management, but don’t do any specific research on McDonalds.
– Do this on your own, using just the thoughts in your head about McDonalds.
-Think about what we learned so far in Chapters 1&2.