A small enterprise has decided to implement a Customer Relationship Management (CRM) system. Your task is to introduce a system to the enterprise. Research and prepare a presentation that describes the main features of the system and how that enterprise will benefit from it.

Your presentation should:

  • Be 7-10 slides in length (not including title and reference slides); each slide should have four to six bullet points.
  • Include presenter’s notes for each slide to further detail the key text that is included on each slide.
 
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