You have been hired as a system administrator to handle the day-to-day issues of a local small business. You need to understand basic troubleshooting procedures.

In this discussion, answer the following questions:

  • What are some common troubleshooting steps?
  • What is the boot process of a typical computer?
  • What BIOS codes are helpful with troubleshooting PC issues?
  • What are some common issue with hard drives?
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