Imagine that you are a leadership consultant.
1. Use your example of conflict in your professional practice (from the Conflict resolution assignment you did last week) and build on the readings, videos, and peer input you received. (See attachments)
2. Critically analyze the situation and create a plan that would have helped to resolve the conflict and promote collaboration among the group.
3. Your plan should include 7 to 10 scholarly references, and be seven to eight pages long (page count does not include the cover or references list). Review your conflict scenario and include the following
– Comprehension: Review the details of the conflict scenario, identifying the type and effects of the conflict.
– Application: Relate course content on delegation, empowerment, group dynamics, and constructive group roles and behaviors to the identified conflict scenario.
– Analysis/Synthesis: Clarify understanding of the internal and external variables contributing to the conflict. Create a plan that would have helped to resolve the conflict and promote a high functioning health care team.
– Evaluation: Summarize the value of effective conflict resolution skills for the nurse leader.
FREE OF PLAGIARISM
APA STYLE 6th EDITION (Seven to eight pages long)
7 to 10 scholarship references.
Peer comments on my Conflict resolution assignment:
Thank you for sharing your experience. Racial discrimination complaints are common in the emergency department. I see them all the time as charge and supervisor I am sad to say. Racism in health care should surprise no one; it exists in all domains of contemporary life (Garran &Rasmussen, 2019). What is surprising how little racism is formally addressed in medicine. Racial discrimination is a hot topic in healthcare right now. There is a lot of conversation about reverse discrimination against health care professionals of color and how organizations should ethically mediate this conflict. I just thought that was worth mentioning, I feel like in the next year, or so we will start seeing conflict resolution training and how to handle racial disparity.
I can see how that would alarm others that they asked whites and black to separate as that reminds me of what happened in our history. A better approach would have been being assigning everybody a number, and had odds and evens stand in two different lines. Overtown (2017) states, “the negative consequences include dysfunctional teamwork, decreased patient satisfaction, and increased employee turnover. Research demonstrates that training in conflict resolution skills can result in improved teamwork, productivity, and patient and employee satisfaction” ( pg 2). Im glad your nurse leader addressed the situation where the patients felt like they were a target. In fact, we have signs in our unit that states nobody will be discriminated by gender and nationality. Matters like this need to deal with, “conflict is a normal part of any social and organizational setting, the challenge of conflict lies in how one chooses to deal with it. Concealed, avoided or otherwise ignored, conflict will likely fester only to grow into resentment, create withdrawal or cause factional infighting within an organization (Mayatt). When conflict escalates without mediation, intense situations may arise between organization members. It’s unfortunate, but organizational conflicts may cause violence among members, resulting in legal problems for members and possibly the organization. We have to be very cautious when it comes to nationally, as it is a serious offense. I understand where the patients came from, and happy it did not escalate how it could have been.
PSYCH FLOOR UNIT CHARGE NURSE.
I work in Rehabilitation Center that has a Psych Locked unit. It is an adult facility; I am in charge of care of 32 patients. I provide direct care to mental health patients, which includes facilitating social and emotional needs, supervising medication schedules and evaluating patient progress. Making nursing diagnosis of the medical and emotional status of patients and recommends treatment options. Consult with psychiatrists and other behavioral health staff in designing appropriate treatment plans for my patients. Administer and observe reactions to psychotropic drugs and other medications. Arrange further medical attention when necessary. Assist the patients in understanding the nature of emotional disturbances and accepting the need for treatment. Assist in maintaining a safe and secure environment for staff and patients. Creating and encouraging patients to take advantage of opportunities such as support groups, social activities and other therapeutic measures, as well as participating with patients where appropriate.
My scope of practice as a Nurse:
1. Nursing assessment: gathering of information about a patient’s physiological, psychological, sociological, and spiritual status.
2. Nursing diagnosis: A clinical judgment about human experience/responses to health conditions/life processes that exist in an individual, family, or community. An example of an actual nursing diagnosis is: Sleep deprivation.
3. Planning: planning is when the nurse identifies patient goals, plans the steps needed to reach those goals and creates an individualized plan with related nursing interventions.
4. Intervention: Nursing interventions are the actual treatments and actions that are performed to help the patient to reach the goals that are set for them.
5. Evaluation: to evaluate whether nursing care was effective. The nurse conducts evaluation measures to determine if expected outcomes are met, not the nursing interventions.
6. Teaching/discharge/clinical judgement.